Terms of Service
Last updated: June 2026. Please read these terms carefully before using our services.
1. Agreement to Terms
By accessing or using any services provided by Eugem Ai ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
2. Services
Eugem Ai provides digital services including, but not limited to: website design and development, ecommerce solutions, AI chatbot integrations, business automations, web scraping, and SEO. Specific deliverables, timelines, and pricing are agreed upon in writing prior to the commencement of any project.
3. Payment Terms
All projects require a deposit prior to work beginning, as agreed in your project proposal. Remaining balances are due upon project completion unless otherwise stated. Eugem Ai reserves the right to suspend or terminate services in the event of non-payment.
4. Client Responsibilities
Clients are responsible for providing accurate information, timely feedback, and any required materials (such as branding assets, copy, or credentials) to allow Eugem Ai to complete the project within the agreed timeline. Delays caused by the client may impact delivery dates.
5. Intellectual Property
Upon receipt of full payment, the client receives ownership of all custom deliverables created specifically for their project. Eugem Ai retains the right to use completed work in its portfolio and marketing materials unless expressly agreed otherwise in writing.
6. Confidentiality
Eugem Ai agrees to keep all client-supplied information confidential and will not disclose it to third parties without prior written consent, except where required by law.
7. Limitation of Liability
Eugem Ai shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our total liability shall not exceed the total amount paid by the client for the specific service in question.
8. Termination
Either party may terminate a project agreement with 14 days' written notice. In such cases, the client will be invoiced for all work completed up to the termination date. Deposits are non-refundable.
9. Changes to Terms
We reserve the right to update these Terms of Service at any time. We will notify clients of significant changes by email or via our website.
10. Contact
If you have any questions about these Terms, please contact us at info@eugemai.com.